SpringHill Suites by Marriott Oceanside Beach (“SpringHill Suites Oceanside Beach,” “Hotel,”“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us through our website and services. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, make a reservation, contact us, or interact with our services. By using our website or services, you agree to the practices described in this Privacy Policy.

We may collect personal information from you in a variety of ways, including when you:

• Visit our website
• Make a reservation or booking
• Contact us by phone, email, or online form
• Sign up for newsletters or marketing communications
• Participate in promotions, surveys, or events
• Interact with us through social media

The types of information we collect may include:

• Name
• Email address
• Phone number
• Billing and payment information
• Mailing address
• Reservation details and preferences
• Loyalty program information (if applicable)

• IP address
• Device information
• Browser type
• Pages visited
• Date and time of visits

Referring website addressesThis information helps us improve website performance and user experience.

We may use the information we collect for purposes including:

• Processing reservations and payments
• Providing guest services and support
• Responding to inquiries or requests
• Improving our website and services
• Sending marketing communications and special offers
• Conducting promotions, surveys, or contests
• Preventing fraud or misuse of services
• Complying with legal obligations

We may share personal information with third parties in the following situations:

Service Providers

We may share information with trusted vendors who help us operate our business, including:

• Reservation and booking systems
• Payment processors
• Website hosting providers
• Email marketing platforms
• Analytics providers

These vendors are required to protect your information and use it only for authorized purposes.

Marriott Systems

Because SpringHill Suites Oceanside Beach operates under the Marriott brand, certain reservation, loyalty program, and guest information may be processed through Marriott International systems and platforms.

Legal Requirements

We may disclose personal information if necessary to:

• Comply with applicable law
• Respond to legal requests or government authorities
• Enforce our terms and policies
• Protect the rights, safety, or property of the Hotel or others
• Prevent fraud or security threats

Our website may use cookies and similar technologies to improve functionality and user experience.

Cookies may be used to:

• Remember user preferences
• Analyze website traffic
• Improve website performance
• Deliver relevant marketing and advertising

You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly.

We may use third-party analytics services such as Google Analytics to better understand how users interact with our website.

These services may collect information such as:

• Pages visited
• Duration of visits
• Device and browser information
• General geographic location based on IP address

This information helps us improve our website and services.

Our website may contain links to third-party websites, including booking engines, social media platforms, and Marriott websites.

We are not responsible for the privacy practices of those third-party sites and encourage you to review their policies.

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no transmission of data over the internet can be guaranteed to be completely secure.

We retain personal information only as long as necessary to:

• Provide services to our guests
• Fulfill the purposes described in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

Depending on your location, you may have certain rights regarding your personal information.

For example, California residents may have rights under the California Consumer Privacy Act (CCPA), including:

• Requesting access to personal information collected about you
• Requesting deletion of your personal information
• Requesting disclosure of how your information is used or shared

To submit a request regarding your personal information, please contact us using the details below.

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

If you have any questions about this Privacy Policy, please contact us:

SpringHill Suites by Marriott Oceanside Beach
110 North Myers Street
Oceanside, California 92054

Phone: 760-722-1003
Email: Frontdesk@shsoceanside.com